Privacy Policy

Privacy Policy of 933bet — How Your Data Is Protected

933bet handles your personal data responsibly, transparently, and in full compliance with Brazil's General Data Protection Law (LGPD). Here you'll find a clear explanation of what we collect, how we use it, and what rights you have as a data subject.

What This Policy Guarantees You at 933bet

Six principles that guide how personal data is handled on the platform — from account registration through account closure.

256-Bit SSL Encryption

All communication between your browser or mobile device and 933bet's servers is protected by 256-bit SSL encryption — the same standard used by digital banks like Nubank and Banco Inter. No data travels across the network as plain text.

Full LGPD Compliance

933bet operates in full compliance with the Lei Geral de Proteção de Dados (Law No. 13,709/2018). All personal data collection, storage, and use processes have a defined legal basis and are auditable by the data subject at any time.

Data Is Never Sold

933bet does not sell, rent, or share your personal data with third parties for commercial purposes. Data is shared exclusively when necessary to operate the contracted services — such as payment processors — and always subject to contractual data protection clauses.

Control in Your Hands

You may access, correct, port, or request deletion of your personal data at any time through our support chat or by emailing contato@933bet.best. 933bet responds to data subject requests within 15 business days.

Limited Purpose of Use

Every piece of data collected by 933bet has a specific purpose declared in this policy. We do not collect unnecessary data, and we do not use your data for any purpose other than those described here. Collection is kept to a minimum — only what is required to provide the service and meet legal obligations.

Data Protection Officer (DPO)

933bet has a designated Data Protection Officer (DPO) responsible for overseeing internal LGPD compliance and serving as the official point of contact with the Autoridade Nacional de Proteção de Dados (ANPD) and data subjects.

This Privacy Policy describes how 933bet — accessible at 933bet.best — collects, stores, uses, and shares personal data from players and visitors to the platform, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD). By creating an account or using any 933bet service, you confirm that you have read and agreed to this policy. Give it a read — it's shorter and more straightforward than it looks.

1 Data Controller

The controller responsible for processing your personal data is 933bet, the operator of the 933bet.best platform. For LGPD purposes, the controller is the entity that determines the purposes and means of processing data subjects' personal data.

If you have any questions about how your data is handled, you can contact the 933bet Data Protection Officer (DPO) directly by email at contato@933bet.best or via the live chat available 24 hours a day on the platform. All communications related to personal data are handled in Brazilian Portuguese.

2 Data We Collect

933bet collects personal data at various points during your interaction with the platform. Below are the categories of data collected:

2.1 Data You Provide Directly

  • Registration: Full name, CPF, date of birth, email address, mobile number, residential address, and password.
  • Identity verification (KYC): Government-issued photo ID (RG, CNH, or passport), proof of address, and in some cases a selfie with your document.
  • Payments: Pix key details, bank used for wire transfers, credit or debit card data (tokenized by the payment processor — 933bet does not store the full card number), and PicPay or Mercado Pago account information.
  • Support communication: Live chat conversation history, emails exchanged with the support team, and any call recordings (where applicable and communicated in advance).

2.2 Automatically collected data

  • Usage data: Betting history, games accessed, amounts deposited and withdrawn, access frequency, session duration, and browsing behavior on the platform.
  • Device data: IP address, device type (mobile, tablet, desktop), operating system, browser used, device identifiers, and time zone.
  • Cookies and similar technologies: Information collected through session cookies, analytics cookies, and tracking pixels, as detailed in Section 6 of this policy.
Category Examples Required
Identification Full name, CPF, date of birth Yes
Contact Email, mobile number Yes
KYC Documents Government-issued ID, driver's license, proof of address For withdrawals
Financial Pix key, bank details, transaction history For payments
Behavior Betting history, sessions, games accessed Automatic
Technical IP address, device, browser, OS Automatic

3 Purpose of Data Processing

933bet uses your personal data exclusively for the following purposes:

  • Service delivery: Create and manage your account, process deposits and withdrawals via Pix, boleto, and card, record sports bets, provide casino games, crash games, jackpots, and poker, and process winnings.
  • Identity verification and fraud prevention: To fulfill KYC obligations required by regulation, verify players' age, identify and block multiple accounts, and prevent money laundering and other illicit activities.
  • Experience personalization: Display odds relevant to the sports you follow, suggest casino games based on your history, and personalize promotions and communications to match your gaming profile.
  • Service communications: Send transactional notifications (deposit confirmations, bet results, security alerts) and marketing communications about 933bet promotions — you may opt out of marketing communications at any time.
  • Responsible gambling: To monitor behavioral patterns that may indicate problem gambling, enforce the deposit and loss limits you have set, and fulfill the responsible gambling obligations required by regulation.
  • Compliance with legal obligations: Respond to requests from competent authorities, fulfill anti-money laundering (AML) obligations, and report suspicious activity as required by law.
  • Platform improvement: Analyze aggregated and anonymized platform usage data to identify improvements, fix bugs, and develop new features for 933bet players.

4 Legal Bases for Processing

All personal data processing carried out by 933bet has a legal basis established under the LGPD. The primary legal bases used are:

  • Contract performance (art. 7, V, LGPD): The processing of registration, payment, and betting history data is necessary to fulfill the contract between you and 933bet upon acceptance of the Terms and Conditions. Without this data, the service cannot be provided.
  • Legal obligation (art. 7, II, LGPD): Processing of KYC documents, financial data, and activity records is necessary to fulfill legal obligations related to anti-money laundering, age verification, and regulatory compliance.
  • Legitimate interest (art. 7, IX, LGPD): Security monitoring, fraud prevention, responsible gambling behavior analysis, and platform improvement are carried out on the basis of 933bet's legitimate interest, always in respect of data subjects' rights and reasonable expectations.
  • Consent (art. 7, I, LGPD): The sending of marketing communications, advanced content personalization, and the use of third-party analytics cookies are based on the account holder's explicit consent, which may be withdrawn at any time.
How to withdraw consent: To withdraw any previously given consent, go to your 933bet account settings or reach us via support chat or at contato@933bet.best. Withdrawal of consent does not affect any processing carried out prior to that withdrawal.

5 Data Sharing with Third Parties

933bet does not sell your personal data. Data is only shared with third parties in the following situations, always with appropriate contractual safeguards in place:

  • Payment processors: To process deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, and Mercado Pago, we share the necessary data with the respective payment processors. These partners are contractually required to protect your data and may only use it to process transactions on behalf of 933bet.
  • Game providers: To provide slots, crash games, jackpots, and live casino content from providers such as Microgaming, NetEnt, Playtech, and Pragmatic Play, certain technical session data is shared. No identifiable data such as name or CPF is shared with game providers unless specifically required.
  • Identity verification services: Partners specializing in KYC and document verification receive the data necessary to confirm your identity. These partners are audited and certified for the secure handling of personal documents.
  • Public authorities: 933bet may share data with judicial, law enforcement, or regulatory authorities when legally required — including by court order, request from the Public Prosecutor's Office, COAF (Financial Activities Control Council), or ANPD (National Data Protection Authority).
  • Analytics partners: Anonymized and aggregated data on platform usage may be shared with analytics tools for service improvement purposes. No personally identifiable data is included in these analyses.
Any third party that receives personal data from 933bet players is subject to contracts that include data protection clauses compatible with the LGPD. 933bet conducts due diligence on its partners and terminates relationships with vendors that fail to meet the required security standards.

6 Cookies & Tracking Technologies

933bet uses cookies and similar technologies to enhance your experience on the platform, maintain session security, and analyze site performance. The types of cookies used are:

  • Essential cookies: Required for basic platform functionality — they keep your session active, remember your language preferences, and keep your account secure. They cannot be disabled as they are technically essential.
  • Performance cookies: They collect information about how you use the platform — which pages you visit most, where you run into difficulties, and page load times — to help us identify areas for improvement. All data is aggregated and anonymized.
  • Functionality cookies: They remember choices you've made — such as your betting preferences, favorite games, and display settings — to personalize your 933bet experience without needing to reconfigure on every visit.
  • Third-party analytics cookies: Used with your consent for behavioral analytics. They can be disabled at any time in the platform's cookie settings.

You can manage your cookie preferences through your browser settings or the cookie preference panel available in the platform footer. Disabling essential cookies may prevent certain 933bet features from functioning correctly.

7 Data Retention and Deletion

933bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory obligations. General retention periods are:

  • Active account data: Retained for the full lifetime of the account and for a minimum period of 5 years after closure, in accordance with anti-money laundering requirements and betting regulations.
  • Financial transaction history: Retained for 5 years after each transaction, in accordance with tax and AML requirements.
  • KYC documents: Retained for 5 years after account closure, in accordance with regulatory requirements.
  • Support communication records: Retained for 2 years after the end of the interaction, for dispute resolution purposes.
  • Cookies and session data: Session cookies are deleted when you close your browser; persistent cookies have a maximum lifespan of 13 months, in line with ANPD guidelines.

Once legal retention periods expire, data is securely deleted or anonymized so that the data subject can no longer be identified. Requests for early deletion are assessed on a case-by-case basis — where there is no legal obligation to retain the data, it will be deleted within 15 business days of the request.

8 Data Security

933bet implements technical and organizational measures aligned with international information security standards to protect your personal data against unauthorized access, loss, alteration, or destruction. The key measures include:

  • 256-bit SSL/TLS encryption on all communications between client and server.
  • Passwords stored using cryptographic hashing — 933bet never stores passwords in plain text.
  • Card data tokenized by the payment processor — your full card number is never stored on 933bet servers.
  • Two-factor authentication (2FA) available for additional player account protection.
  • Role-based access control (RBAC) — staff members can only access the data required to perform their specific functions.
  • Continuous monitoring of anomalous access attempts and intrusion attempts, with automated incident response.
  • Encrypted backups with regular recovery testing.
  • Periodic security reviews and penetration testing conducted by independent firms.
In the event of a security incident: In the event of an incident that may affect your personal data, 933bet will notify the ANPD within the legally required period of up to 2 business days after discovery, and will inform affected users in a clear and straightforward manner, as required by the LGPD.

9 Your Rights as a Data Subject

The LGPD grants you, as the data subject whose personal data is processed by 933bet, the following rights — which may be exercised at any time:

ConfirmationFind out whether 933bet processes your data and in what context.
AccessObtain a copy of your stored personal data.
CorrectionCorrect data that is incomplete, inaccurate, or out of date.
DeletionRequest the deletion of data processed on the basis of consent.
PortabilityReceive your data in a structured format for transfer to another provider.
Withdrawal of ConsentWithdraw consent at any time without penalty.
ObjectionObject to processing based on legitimate interest.
InformationFind out which third parties your data has been shared with.

To exercise any of these rights, contact the 933bet DPO at contato@933bet.best or via live chat. 933bet responds to all requests within 15 business days. For complex requests requiring additional time, you will be notified before the initial deadline expires. If you are not satisfied with the response, you have the right to file a complaint with the National Data Protection Authority (ANPD).

10 International Data Transfer

In certain operational cases, personal data of 933bet players may be transferred to servers or service providers located outside Brazil — for example, international game providers such as Microgaming (Malta), NetEnt (Sweden), or Playtech (Gibraltar).

All international data transfers carried out by 933bet follow the safeguards set out in the LGPD, which include:

  • Transfer to countries with an adequate level of protection recognized by the ANPD.
  • Standard data protection contractual clauses agreed upon with the data recipient.
  • International security certifications (ISO 27001, SOC 2) held by service providers that receive data.

The list of countries and organizations to which data may be transferred is available upon request to the 933bet DPO.

11 Minors

The 933bet platform is strictly prohibited for anyone under 18 years of age. 933bet does not knowingly collect personal data from minors. By registering, the user confirms they are 18 or older and provides their CPF for automatic age verification.

If 933bet becomes aware that it has inadvertently collected data from a person under 18, that data will be immediately deleted and the account will be blocked. Parents and guardians who discover that a minor has registered on the platform should contact support immediately at contato@933bet.best so the account can be closed as a priority.

We recommend that parents and guardians use the parental controls available on Android and iOS devices and operating systems to prevent minors from accessing online betting platforms.

12 Changes to This Privacy Policy

933bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or platform features. When significant changes are made, you will be notified by email at least 7 days before those changes take effect.

The date of the last update to this policy is always shown in the header of this document and in the index sidebar. For previous versions of this policy, please contact the 933bet DPO at contato@933bet.best.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you disagree with the changes, you may close your account and request deletion of your data as described in section 9.

13 Contact, DPO & Privacy Channel

For any questions, requests, or complaints regarding the processing of your personal data by 933bet, please contact our Data Protection Officer (DPO):

  • DPO email: contato@933bet.best — subject line "Data Privacy"
  • Live chat: Available 24 hours a day, 7 days a week, in Brazilian Portuguese, on the 933bet.best platform
  • Response timeframe: Up to 15 business days for data subject requests; up to 72 hours for urgent security matters

If you are not satisfied with 933bet's response, you have the right to file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing the LGPD in Brazil.

Last updated: January 1, 2026. This Privacy Policy fully supersedes all previous versions published on the 933bet platform.
LGPD Compliance
256-bit SSL
Regulated License
DPO Available 24/7
Data Never Sold

Frequently Asked Questions About Privacy at 933bet

No. 933bet does not sell, rent, or share your personal data with third parties for commercial or marketing purposes. Data is only shared with partners strictly necessary to operate the service — payment processors such as Pix and card networks, KYC identity verification providers, and game providers — always under contracts requiring data protection standards equivalent to those of 933bet. External advertisers have no access to your personally identifiable data.

Contact the 933bet DPO at contato@933bet.best with the subject line "Data Deletion" or via live chat. You will need to confirm your identity before deletion is carried out. Data subject to legal retention requirements — such as transaction history and KYC documents, which must be kept for 5 years under anti-money laundering regulations — cannot be deleted ahead of schedule. For all other data, deletion is completed within 15 business days of the request.

Identity verification (KYC) is required by the legislation applicable to the online betting and gaming market, as well as by anti-money laundering (AML) regulations. The process ensures that: (1) you are 18 years of age or older, (2) the account is being used by you and no one else, and (3) withdrawals are sent exclusively to accounts in your name, preventing fraud. Documents are stored with encryption and processed in compliance with the LGPD.

Essential cookies cannot be disabled, as they are required to keep your session active, authenticate your login, and secure your account. Performance, functionality, and third-party analytics cookies can be managed in your browser settings or in the platform's cookie preference panel. Disabling non-essential cookies may limit certain personalizations, such as saved betting preferences, but will not prevent access to your account or 933bet's core features.

After account closure, 933bet retains certain data for the minimum period required by law — transaction history and KYC documents for 5 years, support records for 2 years. Data with no legal retention obligation is deleted or anonymized. You may request a report of all data retained after closure by submitting a request to the DPO at contato@933bet.best. Any real-money balance available at the time of closure is refunded in full via Pix.

No. Your betting and gaming history is used internally by 933bet solely to improve your platform experience — such as suggesting relevant games or personalizing promotions — and to meet responsible gambling obligations. This data is not shared with external ad networks or used for advertising targeting on other sites or apps. 933bet does not engage in retargeting using players' identifiable personal data.

This policy complies with the Lei Geral de Proteção de Dados (Law No. 13,709/2018 — LGPD). For questions about the processing of your personal data or to exercise your rights as a data subject, contact our DPO at contato@933bet.best. You may also consult our Terms and Conditions and the Responsible Gaming.

Your Data Safe, Your Game Worry-Free at 933bet

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